Delivery & Collection

Have questions on Delivery? Please live chat us or email us at support@thenovuslab.com and we’ll get back to you as soon as we can!

Free 2 Day Doorstep Delivery*

We offer free delivery within Singapore for all orders above S$50, excluding restricted locations like military camps, airport and Jurong island.

For orders below S$50, a delivery fee of S$7 will be applied. Orders will be shipped within the next working day upon receipt of payment.

Delivery within Singapore will usually be delivered within a day. In the unlikely event that your delivery is delayed, we will do our best to deliver your orders within 3-4 working days.

We're using our in-house courier. Hence, no tracking will be provided. Once your order is dispatched, you will receive an email notification.